myHMS is an entirely web based property management system, which means that your hotel can be operated from any device that can run a web browser. This operating model affords you the most flexible PM system available and eliminates costly infrastructure and equipment, allowing you to focus on your guest.
Regardless of how many hotels you are managing, myHMS provides simple multi-property functionality allowing you to easily navigate through your hotels without having to log out and log in.
Dashboards displaying interactive graphs and critical operational metrics, give you up-to-the-second data, including year-to-year comparisons, actual-to-budget comparisons, a live feed to your hotel’s TripAdvisor page, and critical front desk information. Hot links allow you to drill down deeper for more detailed information.
Web Booking Engine
An unlimited, commission-free web booking engine is fully integrated with the myHMS PMS, and connect directly to your hotel’s website, giving your guests real-time availability. Single image rates & availability assure that the hotel can never be undersold or oversold while simplifying rate parity and other rate controls.
A simple, reliable, and economical credit card processing solution. Eliminate errors and duplicate work while using your existing merchant service provider or bank for processing your payments and simplifies and improves accounting.
100% Web Based Property Management System
Access myHMS from anywhere you have an Internet connection, even through your favorite mobile devices, allowing you to take your business along with you wherever you go. myHMS is compatible with all major browsers including Chrome, Safari, Firefox & Internet Explorer. Reports can be displayed in HTML, CSV or PDF format.
Tapechart & One-Screen Reservation
The myHMS tapechart features context sensitive (per cell) pull-down menus, drag & drop, cell drill-down, and can be navigated both forwards and backwards through time. Reservation guest data is entered into one single screen, which is so intuitive most hotel clerks require no training.
Organize all your reservations for an incoming group in one spot. Apply charges to a master invoice or to individual reservations. Apply payments to the group or as separate payments to individual reservations. Group allocations can be hard or soft, with pre-defined cut-off dates or rolling cut-off. Group reporting by summary, rooming list, and pickups. Group members can be attached or detached from the group master.
Room rate tables are organized by rate class & season with options for derived (linked) rates and Length-of-Stay (LOS) restrictions. Linked rates allow quick cascading rate changes by one simple change to BAR. Rate Plans can be assigned to TA’s, Groups, Companies or Channels.
Housekeeping features for individual maid sheets, turndown lists, and room statuses for out-of-order, vacant, dirty and reserved.
Once the night audit preflight checklist is completed, in most cases night audit processing requires only 1 to 5 minutes to complete.
Send emails individually or email blast to a selected list. Individual letter templates can be created via Word in .RTF, HTML or plain text formats and then assigned as defaults for specific communications, such as guest confirmation letters. Each time a clerk is viewing a reservation (pre-arrival, in-house or post-stay) they can send the guest an email based on the pre-defined template. Or, send mass emails to a list of customers using the filters of the myHMS Advanced Search function creating .CSV and then use of 3rd party email systems such as Salesforce or Constant Contact.
myHMS supports multiple languages, including Spanish, Portuguese, and French.